Refund Policy
Refund Policy
Court Culture Refund Policy
At Court Culture, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we’re here to help.
Refunds for Art and Apparel:
-
Eligibility for Refund:
- To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.
- You must provide proof of purchase.
-
Refund Process:
- To initiate a refund, please contact our customer service team at [customer service email] within 14 days of receiving your item.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
-
Non-Refundable Items:
- Gift cards
- Sale items (only regular priced items may be refunded)
- Custom or personalized orders
Refunds for Digital Items:
-
Eligibility for Refund:
- Digital items, such as digital art, are non-refundable once the item has been downloaded or accessed.
Refunds for Stickers:
-
Eligibility for Refund:
- Given that 100% of profits from sticker sales are donated to charity, refunds for stickers will not be issued. If you have any concerns about your sticker order, please contact us, and we will do our best to address the issue.
Exchanges:
-
Eligibility for Exchange:
- If you need to exchange an item, such as an art print or apparel, please contact our customer service team within 14 days of receiving your item.
- Items must be unused, in the same condition that you received them, and in their original packaging.
Damaged or Defective Items:
-
Reporting Damaged or Defective Items:
- If you receive a damaged or defective item, please contact our customer service team immediately with details and photos of the damage or defect.
- We will arrange for a replacement or refund as necessary.
Shipping:
-
Return Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Depending on your location, the time it may take for your exchanged product to reach you may vary.

The mission
Our mission is to showcase the ambition that we see. Often times, we are mistaken, as Kuwaitis for being conceded and spoiled, with that being the stereotype held upon us.
At CourtCulture, we celebrate the ambition we hold. Whenever I see a guy or a girl, who isn't getting much support, but still grinds and trains. I feel utterly proud of the people of them, as if I had seen them win Wimbledon right in front of my eyes.
Whether it be on the tennis court, at the gym, or in the office, this ambition is to be respected, appreciated and nurtured.
A message to you
Nobody knows about the hours you spent to improve your skillset, decision making and mindset but you. Nobody sees the obsession you have to be the best you can and reach your potential but you, here at Courtculture, we as a community, aim to appreciate that.
Join us
We invite you to explore our collection, participate in our events, and become a part of the Court Culture community. Follow us on Instagram to stay updated on our latest releases and exclusive offers.